Terms of Service

Who can use the Service

You must be at least 18 years old to use the Service. We confirm this at signup. The Service is intended for adults, and we do not knowingly collect information from anyone under 18. If you believe someone under 18 has created an account, email [email protected] and we will remove it. See our Privacy Policy for more.

You also agree that you are using the Service in compliance with the laws of the place where you live.

Your account

Accounts are created through our authentication provider, Clerk. You are responsible for keeping your sign-in credentials safe and for everything that happens on your account. If you suspect unauthorized access, email us at [email protected] right away.

What we provide

StyleMeMama is a personal-styling tool. The free tier includes self-guided quizzes (color season, Kibbe identity, face shape), manual wardrobe entry, and educational content. The paid Premium tier unlocks AI-generated analyses (color season and Kibbe identity from your uploaded photos). Specific features and prices are described on the Pricing page and may change over time.

Premium is a one-time purchase, not a subscription. There is no recurring charge and nothing to cancel. Some additional AI features (for example, re-running a color or Kibbe analysis) are sold as separate one-time purchases.

Payment, promo codes, and refunds

Payments are processed by Stripe. By purchasing Premium or an add-on, you authorize the charge shown at checkout. Promo codes are subject to the terms shown when the code is offered, may have redemption limits, and may be withdrawn at any time.

Refunds. Because Premium grants immediate access to AI-generated digital results, all sales are final once the first AI analysis has been run on your account. If a technical issue prevented you from receiving a usable result, email [email protected] within 7 days of purchase and we will refund you in full. We will also consider refunds in cases of duplicate charges or accidental purchases on the same basis.

EU / UK customers: By starting an AI analysis you expressly request that we begin providing the digital service immediately and acknowledge that you lose your right of withdrawal under Directive 2011/83/EU once that analysis runs. Before any analysis has run, you may withdraw within 14 days for a full refund.

Your photos and content

You keep ownership of the photos and other content you upload ("Your Content"). You grant us a limited, non-exclusive, worldwide, royalty-free license to host, transmit, process, and display Your Content solely for the purpose of operating the Service for you — which includes sending your photos to our AI provider (currently Google Gemini) so we can return a styling result, storing your photos privately in Cloudflare R2, and showing your results back to you in your account.

We do not sell Your Content, we do not use Your Content to train public AI models, and we do not share Your Content with anyone outside the processing flow described in our Privacy Policy. Your license to us ends when you delete the content from your account, except for short-lived backups that are routinely overwritten.

You promise that you have the right to upload Your Content — for example, that the photos depict you (or someone who has consented), and that they do not infringe anyone else's rights.

Acceptable use

You agree not to:

• Upload nude, sexually explicit, or violent imagery.
• Upload photos of anyone under 18, or photos that exploit or sexualize minors.
• Upload imagery you do not have the right to use, including third parties' photographs or copyrighted material.
• Use the Service to harass, harm, impersonate, or invade the privacy of another person.
• Attempt to reverse-engineer, scrape, crawl, or extract bulk data from the Service, including our lookbook catalog.
• Interfere with the Service, including by sending excessive requests, probing for vulnerabilities without authorization, or circumventing rate limits.
• Resell or sublicense Premium access or AI results.
• Use the Service to violate any law.

We may scan uploads for the kinds of content above and refuse, block, or remove anything that violates these terms. We may also suspend or terminate accounts that violate this section, without refund.

AI results are informational, not professional advice

Our analyses are generated by AI and are intended for personal styling inspiration only. They are not medical, dermatological, psychological, fitness, or other professional advice. Results can be imperfect and may reflect lighting, image quality, or model limitations. We do not guarantee any particular outcome from following our suggestions.

If you would like a human to review an analysis you feel is wrong, email [email protected].

Our intellectual property

The Service, including the StyleMeMama name and logo, the design and layout of the site, all written guidance, our color and Kibbe educational content, the lookbook curation, and the underlying code, is owned by us or our licensors and is protected by copyright, trademark, and other laws. We grant you a limited, personal, non-transferable license to use the Service for your own non-commercial styling purposes. All other rights are reserved.

Third-party services and links

The Service depends on third-party providers (including Clerk, Stripe, Cloudflare R2, Google Gemini, and Railway). Their performance and availability are outside our control, and your use of them is also governed by their own terms.

Our lookbook contains affiliate links to third-party retailers. We may earn a commission if you buy through those links, at no extra cost to you. We do not control those retailers' sites, products, prices, or policies. Affiliate relationships never influence which pieces we recommend.

Copyright (DMCA)

If you believe content on the Service infringes your copyright, please send a notice that includes (1) your contact information, (2) identification of the copyrighted work, (3) identification of the allegedly infringing material and where it appears, (4) a statement made under penalty of perjury that you have a good-faith belief the use is not authorized, and (5) your signature (physical or electronic). Email DMCA notices to [email protected] with the subject line "DMCA Notice."

Termination

You may stop using the Service at any time and may request account deletion by emailing us. We may suspend or terminate your account if you violate these Terms, if we are required to by law, or if continuing to provide the Service to you would expose us to legal or financial risk. We will give you reasonable notice where practical. On termination, the license you granted us in "Your photos and content" ends, and we will delete your photos and personal data on the schedule described in the Privacy Policy.

Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI RESULTS WILL BE ACCURATE.

Some jurisdictions do not allow disclaimer of implied warranties, so parts of this section may not apply to you.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER STYLEMEMAMA NOR ITS OWNERS, CONTRACTORS, OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $50. THIS LIMIT APPLIES EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow limits on certain damages, so parts of this section may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless StyleMeMama and its owners from any third-party claim, loss, or expense (including reasonable attorneys' fees) arising out of (a) Your Content, (b) your use of the Service in violation of these Terms, or (c) your violation of any law or the rights of another person.

Governing law

These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Disputes — arbitration and class-action waiver

Please read this section carefully — it affects your legal rights.

Informal resolution first. Before starting any formal proceeding, please email [email protected] describing the issue and what you would like us to do. We will try in good faith to resolve it within 30 days.

Binding arbitration. If we cannot resolve it informally, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in King County, Washington, or by phone/video. The arbitrator's decision may be entered as a judgment in any court of competent jurisdiction.

Class-action waiver. You and we agree that disputes will be brought only in your or our individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. If a court decides this class-action waiver is unenforceable, then the entire arbitration agreement is void and the dispute will proceed in court.

Small-claims carve-out. Either of us may bring a qualifying claim in small-claims court instead of arbitration.

30-day opt-out. You can opt out of this arbitration agreement by emailing [email protected] with the subject "Arbitration Opt-Out" within 30 days of first agreeing to these Terms. Opting out does not affect any other part of these Terms.

Court fallback. For any claim not subject to arbitration (or if you opt out), you and we agree to the exclusive jurisdiction of the state and federal courts located in King County, Washington.

Changes to these Terms

We may update these Terms from time to time. If we make meaningful changes, we will update the "last updated" date above and, when appropriate, notify you by email or in the app. Your continued use of the Service after changes take effect means you accept the updated Terms.

Miscellaneous

These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service. If any part of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce a right is not a waiver of that right. You may not assign these Terms; we may assign them to a successor (for example, in a business transfer) with notice to you.

Contact

Questions about these Terms? Email [email protected].